Key Facts

  • Starting
    Throughout the year
    Location
    Kingston Hall Road Centre
    Duration
    2 Years
    Study Mode
    Combination of work and study
    Start Date
    Throughout the year
    Level
    Level 3
    Code
    KMP3064AS
Business and Administration Apprenticeship - Level 3

Apprenticeships give you the opportunity to work for an employer, earn a salary and at the same time study to achieve a nationally recognised qualification whilst gaining valuable workplace skills and experience.

Apprenticeships are flexible and are designed to offer a structured programme of learning to fit around the needs of the individual and the employer.

This Business Administrator Apprenticeship is suitable for anyone who is involved in an administration-focused role in any industry. It aims to develop a highly transferable set of skills, knowledge and understanding across a range of administrative practices and tasks, which can be applied to all industries.

This flexible apprenticeship is delivered in partnership with Mindful Education, and combines online learning with regular sessions with a college tutor.

The Level 3 Business & Administration Apprenticeship is particularly suitable for those working as administrative officers/executives, team leaders, office supervisors, personal assistants and secretaries. Employers always need competent and efficient leaders and supervisors of their administration operations.

  • Entry Requirements


    You must be in suitable employment to do an apprenticeship. Ideally an apprentice will also have Maths and English at grade C/4 and above. Note that an apprentice cannot sit their end point assessment without a level 2 qualification gained in Maths and English.

  • Course Content


    Apprentices will develop a firm grounding within organisational operations, functional processes, and the wider working environment. You will also gain skills including record and document production, decision making, planning, organisation, and project management, advancing your administration potential and preparing you for progression.

    Units of study Apprentices will be required to successfully complete the following units:

    • Principles of Business Administration
    • Personal and Professional Development
    • Managing Performance
    • Your Organisation
    • Communication in a Business Environment
    • Project Management
    • ICT for Business
      • Providing Services in an Administrative Environment (optional unit)
  • Progression Next Steps


    On completion of this qualification learners may progress to higher level business administration qualifications or on to ILM or CMI leadership and management qualifications.

    Career opportunities This qualification aims to develop a highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.

  • Additional Information


    Click on the Apply link on this page to start the application process if you are in or have secured a suitable job for the Apprenticeship.

    For further guidance and information if you are not currently employed in a suitable role please have a look at Apprenticeship FAQs

    If you are an employer and interested in any of our Apprenticeships for your staff, please email our dedicated Apprenticeship team at This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Course Structure


    We have partnered with Mindful Education to deliver this apprenticeship through our Online and On Campus model. Apprentices study online materials during allotted time at work, and also attend regular sessions with a college tutor.

    Online lessons can be accessed at any time, using a mobile, tablet or desktop - meaning apprentices can fit their study around work commitments, minimising disruption in the workplace. Each lesson lasts around 45 minutes and is accompanied by animations and motion graphics to bring concepts to life. Exercises, interactive case studies and analytical tools help to enhance the learning experience further. Learners will be expected to spend 3-4 hours a week working on VLE-related activities.

    On campus, apprentices benefit from regular classes with an experienced college tutor, either in-person or virtually. A combination of tutor-led work, group exercises and discussion encourages apprentices to apply theory to real-life workplace situations. This modern, flexible approach to apprenticeship training empowers learners, minimises disruption to employers, and delivers tangible results in the workplace.

  • Assessment Details


    The apprentice has to successfully achieve their end point assessment which includes;

    • Knowledge test - multiple choice exam paper
    • Professional discussion based on their portfolio of evidence gained whilst they have been working.
    • Presentation and Q & A based on an improvement project they have had to complete whilst working at their organisation.